Terms of Service

The HOA Letter is a Florida homeowner advocacy service that produces information, document drafts, and case organization tools for use by individual homeowners in disputes with their HOAs. We are not a law firm. We do not represent you, and using this service does not create an attorney-client relationship.

We do not provide legal advice. The Strategy and Response Letter we generate are drafting assistance and information — not advice tailored to your unique situation by a licensed attorney. For active litigation, foreclosure threats, court appearances, or any matter where you need someone to represent you before a tribunal, retain a Florida-licensed attorney.

We work hard to ground every statutory citation in our Florida HOA knowledge base. We cannot guarantee that every fact, citation, or recommendation is accurate or appropriate for your situation. You are responsible for reviewing every document we produce before sending it to anyone. Edit freely.

We do not promise any particular outcome. HOA disputes turn on facts we don’t know, board personalities, the quality of your governing documents, and other variables outside our control. We give you a strong starting position; we don’t guarantee where it ends.

Your first Strategy is free. Additional cases require a subscription at $29 per month after a 7-day free trial. You can cancel from your dashboard at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months; if a charge is disputed in error, contact us.

You agree to use this service for lawful purposes related to your own HOA dispute. Don’t use it to harass anyone, generate documents for someone else without their consent, or attempt to evade legitimate obligations. We may suspend accounts that misuse the service.

To the maximum extent permitted by Florida law, our total liability to you for any claim arising from your use of the service is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, consequential, or punitive damages.

These Terms are governed by the laws of the State of Florida. Any dispute relating to these Terms will be resolved in the state or federal courts located in Florida.

We may update these Terms from time to time. Material changes will be communicated by email or via a notice in your dashboard. Continued use after a change takes effect constitutes acceptance.

Questions? Email hello@thehoaletter.com. A real person reads every reply.